07767 870419
Frequently Asked Questions
Are you qualified and experienced?
Yes. I am a fully qualified massage therapist, holding a VTCT Level 3 Certificate in Swedish Massage, with over 12 years of professional experience. Your comfort, wellbeing and privacy are always my priority.
What should I wear for my massage?
Whatever makes you feel most comfortable. You may wear underwear or swimwear during your treatment. For a full-body massage, you may choose to undress to your comfort level. You will remain appropriately covered with towels throughout your treatment, with only the area being massaged uncovered at any time. If you have any questions or preferences regarding draping, please feel free to discuss them with me before your massage.
What oil do you use?
I use a 100% pure refined dry massage oil with jojoba, selected to provide a smooth, comfortable massage experience.
Do I need to complete a health questionnaire?
Yes. All new clients are required to complete a health questionnaire before their first massage. This is an important part of your treatment and allows me to establish whether massage is appropriate for you and tailor your treatment safely and effectively. For your wellbeing, your temperature will also be taken on arrival.
What's your availability?
Monday – Sunday: 9:00am – 6:00pm
Bank Holidays: 9:00am – 6:00pm
These are my standard hours.
For appointments, my latest start times are 4:00pm for a 120-minute massage, 4:30pm for a 90-minute massage and 5:00pm for a 60-minute massage.
Occasionally, I may be able to accommodate existing clients between 6:00pm and 8:00pm, subject to availability.
Additional charges apply to these appointments.
How can I book an appointment?
You can contact me by text or WhatsApp on 07767 870419.
You are also welcome to call. If I am unable to answer, please leave a message and I will return your call as soon as I can. Alternatively, simply use the Book a massage button below
Is parking available?
Yes. Free parking is available for clients.
Are shower facilities available?
I do not offer shower facilities before or after your massage, so please bear this in mind when planning your visit.
How much notice do I need to give when booking?
I recommend booking as far in advance as possible to secure your preferred day and time.
Appointments require a minimum of four hours' notice, subject to availability.
Is a deposit required for new clients?
Yes. For all new clients, a £30 deposit is required to secure your first appointment. The deposit forms part of your treatment payment.
How can I pay?
Payment can be made by cash or bank transfer.
What if I arrive early?
If you arrive before your scheduled appointment time, simply send me a text.
If I am able to bring your appointment forward, I will be happy to do so. If you don't receive a response, please kindly wait until your original appointment time.
What if I am running late?
If you are running late, please let me know as soon as it is safe to do so. I will always do my best to accommodate you. However, if your late arrival affects my next appointment, your massage may need to finish at the originally scheduled time so that my next client is not inconvenienced.
What is your cancellation policy?
Your appointment time is reserved exclusively for you. I completely understand that circumstances can change, but I respectfully ask for at least 24 hours' notice if you need to cancel or reschedule. Cancellations made with less than 24 hours' notice will incur a charge of £30 per hour booked.
A 100% charge of the reserved treatment price applies to missed appointments or "no-shows". Following a no-show, any future appointments will need to be paid for in advance by bank transfer.
Are there any limitations?
Due to the limitations of my massage table, I am unfortunately unable to provide massage treatments to clients weighing over 20 stone (127kg). I appreciate your understanding.
Will you contact me after my appointment?
Any communication from me will be limited to your appointment, my services, or matters relating to your booking, including any necessary changes or cancellations. I believe in providing a discreet and respectful service. If you have a preferred method of contact, please let me know.
Will my personal information be kept private?
Absolutely. Your privacy, discretion and confidentiality are extremely important to me. Your personal information and treatment details are kept private and are never shared with third parties except where legally required.
For more info about privacy - read my privacy policy page.